Shipping policy

Processing Time

  • (1) How much is the shipping fee?

    We offer free shipping on orders over USD $30 (or the equivalent value in other currencies).

    All applicable taxes are included — no additional payment is required upon delivery.

    (2) How long does delivery take?

    Delivery times vary depending on your destination and the shipping method selected at checkout.

    In general, delivery takes approximately 7–15 days.

    All orders include a tracking number.

    (3) Is order tracking included with shipping?

    Yes, tracking is included with nearly all shipments.

    Once your order has been shipped, you will receive a tracking number via email.

    (4) How can I track my order?

    Once your order is dispatched, we will send you an email containing the relevant information. After that, you will be able to click: Track My Order to track the status of the shipment.
    If the above page does not work, please check on the page: https://t.17track.net/en#nums (We need to set up our own tracking system. Ask Xiao Zheng about it. If it takes time, don’t include this point).

    Our logistics include:USPS、DHL、FedEx, etc.

  • (5) What if my order is delayed?

    If your order is delayed, please check your tracking information for the latest updates.

    Shipping delays may occur due to weather conditions, customs clearance, or carrier-related issues.

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