Privacy policy

Kidscapture operates the store and website, including all relevant information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Service”). This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Service, make purchases or other transactions through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in the Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies or can be reasonably linked to you or another individual. Personal information does not include information collected anonymously or that has been anonymized such that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn therefrom, depending on how you interact with our services, your place of residence, and as permitted or required by applicable law:

Contact Information, including your name, address, billing address, shipping address, phone number, and email address.
Payment Information, including credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
Account Information, including username, password, security questions, and preference settings.
Transaction Information, including items you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as your past transaction history.
Communications with Us, including information included when you submit customer support inquiries.
Device Information, including information about your device, browser or network connection, your IP address, and other unique identifiers.
Usage Information, including information about your interactions with the services, including how and when you interact with or use the services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, access or use the Service, communicate with us, or otherwise provide personal information;
Automatically through the Service, including information sent from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technologies and they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which services you use, we may use personal information for the following purposes:

To provide, customize, and improve the Service. We use your personal information to deliver services to you, including performing contracts, processing your payments, fulfilling your orders, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Service.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional materials via email, text message, or mail, and displaying online advertisements for products or services on the Service or other websites, including based on items you previously purchased or added to your cart and other Service activity.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action to prevent fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Service. If you choose to use the Service and register for an account, you are responsible for safeguarding your account information. We strongly advise you not to share your username, password, or other access credentials with others.
To communicate with you. We use your personal information to provide you with customer support, respond to you in a timely manner, deliver efficient service, and maintain our business relationship with you.
Legal purposes. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Children’s Data

The Service is not intended for use by children, and we do not knowingly collect any personal information from minors in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion of the relevant information. As of the effective date of this Privacy Policy, we do not have actual information indicating that we “share” or “sell” (as such terms are defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure during transmission. We advise you not to use insecure channels to communicate sensitive or confidential information to us. We retain your personal information for as long as necessary based on a variety of factors, such as whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your region, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may apply only under specific circumstances, and in some cases we may deny your request as permitted by law.

Right to access/know. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability. Under certain circumstances and exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transmit it to a third party.
Right to opt out of targeted advertising, sale, or sharing. Depending on your region, you may have the right to opt out of the “sale” or “sharing” of personal information, or the processing of personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. You may exercise your right to opt out of these uses here. Please note that if you visit this website with an enabled Global Privacy Control opt-out preference signal, depending on your region, we will automatically treat this as your opt-out request for the device and browser used to visit the website.
Managing communication preferences. We may send you promotional emails, and you may also opt out of receiving these emails at any time through the unsubscribe option displayed in the emails. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

Complaints

If you have a complaint about our handling of personal information, please contact us using the contact information below. Depending on your region, you may have the right to appeal our decision or lodge a complaint with your local data protection authority using the contact information below.

Contact Information

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and provide notice as required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any available rights, please contact us by calling or emailing us at info@kidscapture.com.