How long is the return period?

  • Return Period: You may return or exchange unused, undamaged, and unaltered items within 30 days from the date of purchase.
  • Damage & Issues:
     
    Please inspect your order upon delivery. If items are defective, damaged, or incorrect, contact us immediately so we can assess and resolve the issue for you.
  • Initiate a Return:
     
    Please visit our returns portal at returns.kidscapture.com to start the return process.
     
    You may also contact us at any time with return-related questions at support@kidscapture.com.
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kidscapture support
Wed, 12 Nov, 2025 at 9:56 AM

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